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Pega CRM VS Freshworks

Compare Pega CRM VS Freshworks and see what are their differences

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Pega CRM logo Pega CRM

Innovative technology, proven results

Freshworks logo Freshworks

Delight your customers, from wherever you are
  • Pega CRM Landing page
    Landing page //
    2023-03-19
  • Freshworks Landing page
    Landing page //
    2023-07-22

Pega CRM videos

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Freshworks videos

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All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

Category Popularity

0-100% (relative to Pega CRM and Freshworks)

Pega CRM

Freshworks

Sales Workflow
100 100%
Sales Workflow
0% 0
CRM
10 10%
CRM
90% 90
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pega CRM and Freshworks

Pega CRM Reviews

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Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Freshworks seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pega CRM mentions (0)

We have not tracked any mentions of Pega CRM yet. Tracking of Pega CRM recommendations started around Mar 2021.

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: about 1 year ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 3 years ago

What are some alternatives?

When comparing Pega CRM and Freshworks, you can also consider the following products

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Drift - A messaging app that helps you grow your business.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

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