Parcels App VS WeSupply Labs

Parcels App Reviews

WeSupply Labs Reviews

1. MonicaLebonitz    

   Director of Product Management at Bellagio Jewelers | almost 3 years ago
   Good platform for returns

   I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.

   🏁 Competitors: AfterShip, parcelLab, Narvar Ship

   👍 Pros:    Easy to use for returns|You can make refunds within the platform|Return labels works great|Great order tracking

   👎 Cons:    Login options
2. Dan    

   almost 3 years ago
   Neat platform

   It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.

   I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.

   🏁 Competitors: Narvar Ship, AfterShip, WISMOlabs

   👍 Pros:    Accurate tracking|Customizable return scenarios|Good pricing|Easy to use|Quick onboarding

   👎 Cons:    Limited courier integrations|Returns can be complicated to set up at first

Parcels App mentions (198)

• First Class envelopes through Mercari...

  Had asked Mercari what to do when I got no response from a buyer on an item that the tracking said it was in transit for a month. First Mercari response was we cant do anything they had to wait til the see delivered on their end or wait til buyer clicks the received button. An hour later another Mercari messages me and says sorry for the misinformation use the following site parcelsapp.com/en to look at more... Source: 5 months ago

• I sent my package to Texas from Virginia. UPS delivered my package in Virginia 12 hours later?

  Tough to say without seeing what the tracking reads. Did you use the stickied tracking sites to get more detail? https://parcelsapp.com/en/. Source: 12 months ago

• Kings Seeds courier of choice?

  Can’t you email for tracking or ask who they used? Also this is great site/app to check postal deliveries etc… https://parcelsapp.com/en/. Source: about 1 year ago

• Aliexpress

  Try tracking it through https://parcelsapp.com/en to see if it shows anything different, if it doesn't it's likely Scam #005: Fake tracking number and if that is the case you'd want to file a dispute to get a refund. Source: about 1 year ago

• How to track the art book?

  I just looked for a random one on google, and found this. Looks like mine still got some time to arrive :'(. Source: about 1 year ago

WeSupply Labs mentions (0)