parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

Grow your store the right way with Sensai Metrics. We'll be your data science team and you'll take meaningful action.

Make data-driven decisions and grow your store like never before based on our taylor-made AI analytics for your store.

We analyze your data with different data science models to give you actionable insights and predictions that you can turn into sales right away.