parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
We were able to really customize the platform to suit our business needs without the need for any coding. The drag and drop function works like a breeze! Also support was excellent on the few occasions that we did need to speak to someone. Can't recommend the Pepperi platform enough!
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