parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
No Onboarded videos yet. You could help us improve this page by suggesting one.
Sendcloud - The all-in-one shipping platform for e-commerce
Spoke - Spoke combines blended and collaborative learning with real-world gamification and integrated communication tools into a modern, social learning management system that gets used 4X more than other leading platforms.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.