parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

Incompetitor is a complete retail competitive intelligence platform that uses competitor pricing data to help brands and retailers monitor competition. It is a plug and play pricing software that enables automatic benchmarking of competitor websites to deliver valuable insights in real-time. When combined with our Inoptimizer solution, it becomes a complete price optimization software that facilitates 360 degree price optimization which helps you stay one step ahead of your competition.