parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Dewdropz is a Microsoft Teams app that helps companies shape culture through nudges such as pairing employees up for coffee or letting employees give recognize each other publicly. Build connection, Shape Culture and Improve wellbeing in Microsoft Teams.
Sendcloud - The all-in-one shipping platform for e-commerce
LEAD.app - LEAD.bot introduces co-workers across teams, departments, and locations for various team-building initiatives right in Slack and Microsoft Teams, improving employee experience, retention, and productivity in a remote & hybrid workplace.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Donut Slack Bot - Get matched with a new coffee buddy each week in Slack
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
CoffeePals - CoffeePals is a Microsoft Teams bot that matches team members in a company for coffee chats.