parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

Cogsworth is different in three main ways:

1. It is built for conversion. When you embed your booking form on your site or in email, you expect customers to fill it out. Somehow, all of our competitors have made purposefully obtuse products that are at odds with intuitive form design. What is the point of having a booking system if it does not lead to the maximum number of customers?

2. Cogsworth takes privacy and security seriously. We are currently undergoing GDPR certification, and will be the only scheduling system to announce change our architecture to be compliant with European regulation. Us begin compliant = you being compliant. GDPR ultimately means that the end user (you) are liable for any breaches. So why risk it? Switch to cogsworth.

3. We are easy to use. Whether you just want to set and forget or if you want your staff logging in frequently and updating their time schedules. Cogsworth is easy to use, intuitive and built for scale.