Paragraphs - pre registration open! VS BoldDesk

Finding the information you are looking for to create a report for your boss or a research for a customer can be a mess.

You need to research through private and company files and you don’t have an efficient instrument to achieve that. You know for sure that what you need is somewhere inside that long pdf or in some document in your cloud, but you can’t find it. And searching through keywords isn’t helpful at all.

Eventually, when you’ve found what you need and you begin to put it all together, keeping track of the sources is a problem: you need to write down from where you took every information but you are not able to notice when the original files are deleted or changed.

With Paragraphs you can create a report while searching, in 3 steps: 1. Upload your knowledge base on Paragraphs, ask a question, and retrieve the precise snippet of text containing the information you are looking for. 2. Gather the paragraphs with all the answers you need into a booklet, while the reference sources will be automatically tracked. You will be notified when the original files are deleted or changed. 3. Organize the selected paragraphs and add your personal touch with extra text blocks to compile reports, note-taking, summaries, researches, guides and much more.

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.