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Parafait VS BoldDesk

Compare Parafait VS BoldDesk and see what are their differences

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Parafait logo Parafait

All-in-one Solution For FEC

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Parafait Landing page
    Landing page //
    2024-01-18

Parafait, the FEC solution from Semnox provides a one-stop solution for FEC & Arcade Management operations which focuses on innovation for complete management of indoor facilities in the entertainment and leisure arena. It covers all facets of the indoor operations in one integrated system, which includes RFID readers and cards, POS machines, Cashless solutions, Party Bookings, Trampoline Park management, Self-service kiosks, Inventory Management, Food & Beverage Sales, Maintenance, and much more!

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Parafait

Website
parafait.com
Pricing URL
-
$ Details
$150.0 / Monthly
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Parafait features and specs

  • Wireless Debit Card Reader: Yes
  • Multi-Channel Sales Platform : Yes
  • Inventory & Redemption Management: Yes
  • Slot-Based Bookings: Yes
  • Party Bookings: Yes
  • Waiver Management: Yes
  • Access Control: Yes
  • Radian Wristband: Yes
  • RFID Lockers: Yes
  • RFID Cards / Wristbands: Yes
  • Digital Signage: Yes
  • 360° CRM Solution: Yes
  • Analytics & Dashboards: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Parafait videos

+ Add

The All-in-One Family Entertainment Center Management Solution

More videos:

  • Review - CEO of Adventure Park, USA Shares His Thoughts on Semnox’s Tixera
  • Review - Semnox Customer Speak - Conroe Incredible Pizza Company on Parafait FEC Solution from Semnox

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Parafait and BoldDesk)

Parafait

BoldDesk

Entertainment
100 100%
Entertainment
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM Software
100 100%
CRM Software
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Parafait and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Parafait mentions (0)

We have not tracked any mentions of Parafait yet. Tracking of Parafait recommendations started around Apr 2022.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Parafait and BoldDesk, you can also consider the following products

Gatemaster - Gatemaster knows the family entertainment and amusement industries and we have been providing professional solutions to businesses since 1994.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ROLLER - ROLLER offers all-in-one cloud software for attractions and venues. Bookings, ticketing, point of sale, CRM, waivers, gift cards, self-serve-kiosk & more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LilYPad - LilYPad is a point of sale software for family entertainment centers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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