With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

Small Improvements is a performance management tool that helps employees grow and succeed. Over 750 medium-sized companies use the customizable set of core features – Praise, 1:1 Meetings, Objectives, 360s, and Reviews – to encourage timely, meaningful feedback.