PAQATO VS Seller Spike

With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

Seller Spike is a web-based Amazon Seller insights software designed to help eCommerce merchants analyze advertising spend, monitor sales and orders, track keywords, view and compare trends and identify new sales opportunities to grow their Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM) businesses.

Key features of Seller Spike include visual analytics, benchmarking, strategic planning, metadata management, profitability analysis and self-service data preparation. It comes with dashboards for Seller Insights, Product Insights and Settlement modules, which enable sellers to visualize and analyze business performance, track changes of products listed across subcategories and get a complete overview of important payout metrics.

The Order List in Seller Spike allows businesses to view all orders associated with their Amazon Seller Account and browse specific types of orders using the search filter. Teams can also generate Unit Session reports and download and export settlement reports according to requirements.

Seller Spike is available on a monthly subscription basis and support is extended via live chat, email and FAQs.