With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.
RFPIO’s AI-enabled software makes it easier for sales teams to create their best content, respond to opportunities, and deliver on expectations. By centrally managing company knowledge and making it available on-demand, RFPIO allows organizations to harness its power for nearly real-time response—driving sales productivity and improving sales outcomes. More than 175,000 users at companies like Google, Adobe, Atlassian, Microsoft, Tenable, and Zoom Video trust their response management strategy to RFPIO, elevating sales enablement as a competitive differentiator for buying and customer support experiences.
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