With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

For the past 18 years, PBXware has been the go-to enterprise solution for many small and medium-sized organizations, as well as large businesses, ITSPs, governments, and call centers around the World.

Bicom Systems’ Softswitch is offered in the Business, Contact Center, and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

PBXware incorporates an easy-to-use Setup Wizard to assist you to have a functional PBX in minutes. The administration is performed through Web Interface or CLI. Some of the advanced features offered are auto-updates, system backup, provider templates, call recordings, and real-time call/agent monitoring. We also welcome and deliver custom development professionally and affordably.

Additionally, it helps branch offices communicate easily by VoIP or PSTN dramatically reducing telephone costs. Moreover, PBXware easily creates conference bridges between local or remote users, saving significant time and money.

Dashboard: You may get a quick summary of key PBXware data in the Dashboard area. It shows information on system and gloCOM licensing, hardware utilization, core service status, the number of total calls, answered calls, SIP registrations, etc.

Branding: Carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo, and company colors.