With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.
DispatchTrack is the leading provider of state-of-the-art high-tech software solutions for high-touch last mile deliveries. Since its founding in 2010, DispatchTrack has partnered with leading brands to make even the most complex deliveries predictable and visible while enabling seamless positive experiences in the last mile for shippers, drivers, and recipients alike. DispatchTrack’s SaaS platform simplifies scheduling for both shippers and customers, determines the best delivery route and load for each truck, tracks each shipment at every step of the way, and keeps everyone, including customers, proactively informed on the shipment’s progress. Our real-time engine turns the unpredictable into automated, fully-optimized events. From the warehouse to that “wow” moment for recipients, DispatchTrack delivers delight more than 180 million times a year.
parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.
Kuebix TMS - Complete transportation management system (TMS) for every business that ships freight, all...
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MercuryGate TMS - MercuryGate TMS is a web-based transportation management system that provides features and tools like multimodal, multi-leg planning, control tower visibility, and more to manage the business.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
Oracle Transportation Management Cloud - Manage all transportation modes within and across borders to reduce costs, increase efficiency, and ensure compliance with Oracle Logistics Cloud.