With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.
Connect seamlessly with CEQUENS Omni-channel Chat (https://www.cequens.com/products/omnichannel-chat) for customer engagement. Utilize CEQUENS 2-way SMS Service for seamless SMS communication. Visit https://www.cequens.com/products/sms-api
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