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Papercups VS Halp

Compare Papercups VS Halp and see what are their differences

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Papercups logo Papercups

Open source live customer chat

Halp logo Halp

Slack-first ticketing for internal helpdesk
  • Papercups Landing page
    Landing page //
    2022-02-06
  • Halp Landing page
    Landing page //
    2023-10-05

Papercups videos

No Papercups videos yet. You could help us improve this page by suggesting one.

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Halp videos

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Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Category Popularity

0-100% (relative to Papercups and Halp)

Papercups

Halp

Customer Support
39 39%
Customer Support
61% 61
CRM
39 39%
CRM
61% 61
Help Desk
33 33%
Help Desk
67% 67
Live Chat
100 100%
Live Chat
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Papercups and Halp

Papercups Reviews

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Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

Social recommendations and mentions

Based on our record, Papercups seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: about 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: almost 2 years ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: about 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / about 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: almost 3 years ago
View more

Halp mentions (0)

We have not tracked any mentions of Halp yet. Tracking of Halp recommendations started around Mar 2021.

What are some alternatives?

When comparing Papercups and Halp, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Drift - A messaging app that helps you grow your business.

Roby - Refreshingly simple helpdesk for Slack & Teams users

Crisp Chat - Multi-channel customer support software

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Actions from Slack - Turn Slack messages into tickets, issues, tasks, and more.

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