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Papercups VS Drift for Enterprise

Compare Papercups VS Drift for Enterprise and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Papercups logo Papercups

Open source live customer chat

Drift for Enterprise logo Drift for Enterprise

Automatically turn website traffic into sales meetings
  • Papercups Landing page
    Landing page //
    2022-02-06
  • Drift for Enterprise Landing page
    Landing page //
    2023-08-06

Papercups videos

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Drift for Enterprise videos

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Drift for Enterprise Sales Cycles

Category Popularity

0-100% (relative to Papercups and Drift for Enterprise)

Papercups

Drift for Enterprise

Customer Support
70 70%
Customer Support
30% 30
CRM
64 64%
CRM
36% 36
Help Desk
100 100%
Help Desk
0% 0
Live Chat
55 55%
Live Chat
45% 45

User comments

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Social recommendations and mentions

Based on our record, Papercups seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: about 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: almost 2 years ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: about 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / about 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: over 2 years ago
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Drift for Enterprise mentions (0)

We have not tracked any mentions of Drift for Enterprise yet. Tracking of Drift for Enterprise recommendations started around Mar 2021.

What are some alternatives?

When comparing Papercups and Drift for Enterprise, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crisp Chat - Multi-channel customer support software

Drift - A messaging app that helps you grow your business.

Mutiny - Personalize your website for each visitor

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HappyFox Chat - HappyFox Chat is a live chat software for the websites.

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