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Paldesk VS BoldDesk

Compare Paldesk VS BoldDesk and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
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Paldesk logo Paldesk

Talk to visitors and customers over mutiple channels in real time. Drive all your web and social messages into one dashboard.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Paldesk Landing page
    Landing page //
    2021-09-03

Paldesk is a powerful live chat and helpdesk software.

It's a great tool for entrepreneurs and startups that are managing their first live chat channel but also scales easily to businesses with multiple chat operators in distinct teams or divisions.

It offers a variety of killer features such as chatbots, visitor overview, easy pop-up and feedback form.

Paldesk helps you better serve customers, resolve more problems, and sell more products. Consolidate inbound inquiries from website chat, email, mobile apps, social networks and answer them from one convenient dashboard.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Paldesk

Website
paldesk.com
Pricing URL
Official Paldesk Pricing
$ Details
paid Free Trial $11.0 / Monthly (Per agent/Per month)
Platforms
Windows iOS Android Mac OSX Web Magento Wordpress Drupal
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Paldesk features and specs

  • Easy to Set-up and use: less than 5 min setup
  • Integrations: Zapier, Slack, JIRA, Drupal, Wordpress, Magento, Wix, Prestashop,...
  • Analytics and Reporting: Data collection system
  • Free Trial: Explore for free no credit card required

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Paldesk videos

+ Add

What is Paldesk?

More videos:

  • Review - Paldesk Review - ⭐ PALDESK BY APPSUMO ⭐
  • Review - Paldesk Review

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Paldesk and BoldDesk)

Paldesk

BoldDesk

Customer Support
28 28%
Customer Support
72% 72
Help Desk
39 39%
Help Desk
61% 61
Business & Commerce
100 100%
Business & Commerce
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Paldesk and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Paldesk mentions (0)

We have not tracked any mentions of Paldesk yet. Tracking of Paldesk recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Paldesk and BoldDesk, you can also consider the following products

SeamlessDesk - SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Elevio - Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Lighthouse Desktop - KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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