Based on our record, PaintTool SAI should be more popular than Paintstorm. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm curious, where is your PTS folder? If you put it in c:\program files or c:\program files (x86), it might cause problems. More info here: https://systemax.jp/en/sai/. Source: about 1 year ago
I would contact Systemax Software, the maker of SAI. Here's their website: https://systemax.jp/en/sai/. Source: almost 2 years ago
Where did you download it from? If you didn't get it from https://systemax.jp/en/sai/ then it could be sideloaded malware. Source: about 2 years ago
If she wants to expand and more than just mimic traditional paints there are even more programs she might want to consider, the king of the "generalist" softwares is Photoshop, my personal choice, but there are valid alternatives out there, starting from the free and open source Krita, to cheap but solid programs like Clip Studio Paint (especially good for comics/manga, but it can also do other stuff), Paintstorm... Source: over 2 years ago
Krita - Krita is a professional FREE and open source painting program. It is made by artists that want to seaffordable art tools for everyone. Concept art. texture and matte painters, illustrations and comics.
Clip Studio Paint - The artist's software for drawing and painting.
Corel Painter - Corel Painter is media painting software.
MyPaint - MyPaint is a fast, distraction-free, and easy painting tool for digital artists.
Artrage - A simple but lovely natural media painting and sketching program.
Adobe Photoshop - Adobe Photoshop is a webtop application for editing images and photos online.