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Ozonetel VS Amazon Lex

Compare Ozonetel VS Amazon Lex and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Ozonetel logo Ozonetel

Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.
  • Ozonetel Landing page
    Landing page //
    2023-09-21
  • Amazon Lex Landing page
    Landing page //
    2023-03-20

Ozonetel videos

+ Add

Bathukamma Ozonetel Celebrations 2017

Amazon Lex videos

+ Add

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)
  • Review - Amazon Lex: 8 Things You HAVE To Know 🔥 | AWS
  • Tutorial - Gen AI ChatBot – How to integrate Amazon Lex and Knowledge bases for Amazon Bedrock
  • Review - AWS re:Invent 2023 - Amazon Lex reshapes CX with conversational workflows and generative AI (AIM222)

Category Popularity

0-100% (relative to Ozonetel and Amazon Lex)

Ozonetel

Amazon Lex

Communication
100 100%
Communication
0% 0
Chatbots
0 0%
Chatbots
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Ozonetel and Amazon Lex. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amazon Lex seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ozonetel mentions (0)

We have not tracked any mentions of Ozonetel yet. Tracking of Ozonetel recommendations started around Mar 2021.

Amazon Lex mentions (14)

  • Exploring Use Cases for Cognitive Services
    However, APIs like Watson Assistant or Amazon Lex make it easy to build services that can apply logic to observed patterns in those natural-language requests. These services may, for instance, observe a sudden rush of calls from an airport suffering take-off delays and change the sequence of options to prioritize rescheduling flights. Or they may see that calls from a particular country or region tend to be... - Source: dev.to / 6 days ago
  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Ozonetel and Amazon Lex, you can also consider the following products

Qualyon - Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.

Dialogflow - Conversational UX Platform. (ex API.ai)

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

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