parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Mango - The first simple online payment solution in Latin America
Sendcloud - The all-in-one shipping platform for e-commerce
Ballwool - social network marketplace
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Abercrombie and Fitch - Abercrombie and Fitch allow you to shop the latest men’s, women’s, and kids’ outfits.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.