Software Alternatives, Accelerators & Startups

Ownchat VS Respond.io

Compare Ownchat VS Respond.io and see what are their differences

Ownchat logo Ownchat

Empower your business with the WhatsApp Business API - Connect with your customers anytime, anywhere using Ownchat, your trusted partner for seamless communication.

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • Ownchat Landing page
    Landing page //
    2023-02-20

Ownchat is a leading WhatsApp Business Solutions Provider that helps businesses connect and communicate with their customers in a seamless and personalized way. The platform provides a secure and reliable way for businesses to use the WhatsApp Business API to automate and streamline their communication channels.

With Ownchat, businesses can access the full range of WhatsApp Business API features, including chatbots, templates, quick replies, and more. This enables businesses to enhance their customer experience, increase efficiency, and improve engagement with their customers.

The platform is designed to be user-friendly, and businesses can set up and manage their WhatsApp Business account easily. Ownchat offers a range of features and benefits that can help businesses save time and grow their customer base.

One of the core features of Ownchat is automated responses. This allows businesses to set up custom messages that can be triggered by specific keywords or actions, such as customer inquiries or order confirmations. Businesses can also use message templates to provide fast and personalized responses to common customer questions or issues.

Ownchat also provides customer data management tools, enabling businesses to store, organize, and use customer data effectively. This helps businesses to personalize their communication with customers and improve the customer experience.

  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Ownchat

$ Details
paid Free Trial $31.0 / Monthly
Platforms
Web Windows iOS Android Mac OSX Browser Google Chrome Firefox Safari iPhone
Release Date
2023 February

Ownchat videos

Streamline Customer Engagement with OwnChat

Respond.io videos

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Category Popularity

0-100% (relative to Ownchat and Respond.io)
Customer Engagement
33 33%
67% 67
Customer Support
9 9%
91% 91
CRM
0 0%
100% 100
Customer Communication
100 100%
0% 0

Questions and Answers

As answered by people managing Ownchat and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ownchat and Respond.io

Ownchat Reviews

  1. Best platform for whatsapp marketing & sales

    I have used ownchat's whatsapp commerce to sale products through whatsapp easily. Really got outstanding reviews from my customers. Quite amazing product.

    🏁 Competitors: WATI
    👍 Pros:    All in one whatsapp business automation tool|Best whatsapp chatbot|Best whatsapp marketing solution

Respond.io Reviews

We have no reviews of Respond.io yet.
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ownchat mentions (0)

We have not tracked any mentions of Ownchat yet. Tracking of Ownchat recommendations started around Feb 2023.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 11 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing Ownchat and Respond.io, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Gallabox - A single, collaborative conversational workspace, Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members. With the help of our WhatsApp Chatbots, provide your business with the necessary 24x7 customer support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AiSensy - Whatsapp Chatbot, CRM & Marketing

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BizMagnets WhatsApp Business API - Unlock advanced features with WhatsApp Business API: automated messaging, efficient customer support, and seamless integration.