Ownchat is a leading WhatsApp Business Solutions Provider that helps businesses connect and communicate with their customers in a seamless and personalized way. The platform provides a secure and reliable way for businesses to use the WhatsApp Business API to automate and streamline their communication channels.
With Ownchat, businesses can access the full range of WhatsApp Business API features, including chatbots, templates, quick replies, and more. This enables businesses to enhance their customer experience, increase efficiency, and improve engagement with their customers.
The platform is designed to be user-friendly, and businesses can set up and manage their WhatsApp Business account easily. Ownchat offers a range of features and benefits that can help businesses save time and grow their customer base.
One of the core features of Ownchat is automated responses. This allows businesses to set up custom messages that can be triggered by specific keywords or actions, such as customer inquiries or order confirmations. Businesses can also use message templates to provide fast and personalized responses to common customer questions or issues.
Ownchat also provides customer data management tools, enabling businesses to store, organize, and use customer data effectively. This helps businesses to personalize their communication with customers and improve the customer experience.
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.
We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.
Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.
• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
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Respond.io's answer:
Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.
Respond.io's answer:
Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.
I have used ownchat's whatsapp commerce to sale products through whatsapp easily. Really got outstanding reviews from my customers. Quite amazing product.
Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 11 months ago
Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago
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