Ownchat VS Haptik.ai

Ownchat is a leading WhatsApp Business Solutions Provider that helps businesses connect and communicate with their customers in a seamless and personalized way. The platform provides a secure and reliable way for businesses to use the WhatsApp Business API to automate and streamline their communication channels.

With Ownchat, businesses can access the full range of WhatsApp Business API features, including chatbots, templates, quick replies, and more. This enables businesses to enhance their customer experience, increase efficiency, and improve engagement with their customers.

The platform is designed to be user-friendly, and businesses can set up and manage their WhatsApp Business account easily. Ownchat offers a range of features and benefits that can help businesses save time and grow their customer base.

One of the core features of Ownchat is automated responses. This allows businesses to set up custom messages that can be triggered by specific keywords or actions, such as customer inquiries or order confirmations. Businesses can also use message templates to provide fast and personalized responses to common customer questions or issues.

Ownchat also provides customer data management tools, enabling businesses to store, organize, and use customer data effectively. This helps businesses to personalize their communication with customers and improve the customer experience.

Haptik has built its platform on the back of having done it ourselves while building the entire AI product suite independently for each specific use case. We build from within the enterprise, leveraging the benefits of a long-term alliance with one of the world¿s largest conglomerates and provide a home-grown, real-time analytics platform with a dedicated Business Intelligence team. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.