Software Alternatives, Accelerators & Startups

Ownchat VS Freshworks

Compare Ownchat VS Freshworks and see what are their differences

Ownchat logo Ownchat

Empower your business with the WhatsApp Business API - Connect with your customers anytime, anywhere using Ownchat, your trusted partner for seamless communication.

Freshworks logo Freshworks

Delight your customers, from wherever you are
  • Ownchat Landing page
    Landing page //
    2023-02-20

Ownchat is a leading WhatsApp Business Solutions Provider that helps businesses connect and communicate with their customers in a seamless and personalized way. The platform provides a secure and reliable way for businesses to use the WhatsApp Business API to automate and streamline their communication channels.

With Ownchat, businesses can access the full range of WhatsApp Business API features, including chatbots, templates, quick replies, and more. This enables businesses to enhance their customer experience, increase efficiency, and improve engagement with their customers.

The platform is designed to be user-friendly, and businesses can set up and manage their WhatsApp Business account easily. Ownchat offers a range of features and benefits that can help businesses save time and grow their customer base.

One of the core features of Ownchat is automated responses. This allows businesses to set up custom messages that can be triggered by specific keywords or actions, such as customer inquiries or order confirmations. Businesses can also use message templates to provide fast and personalized responses to common customer questions or issues.

Ownchat also provides customer data management tools, enabling businesses to store, organize, and use customer data effectively. This helps businesses to personalize their communication with customers and improve the customer experience.

  • Freshworks Landing page
    Landing page //
    2023-07-22

Ownchat

$ Details
paid Free Trial $31.0 / Monthly
Platforms
Web Windows iOS Android Mac OSX Browser Google Chrome Firefox Safari iPhone
Release Date
2023 February

Ownchat videos

Streamline Customer Engagement with OwnChat

Freshworks videos

All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

Category Popularity

0-100% (relative to Ownchat and Freshworks)
Customer Engagement
100 100%
0% 0
CRM
0 0%
100% 100
Customer Communication
100 100%
0% 0
Customer Support
6 6%
94% 94

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ownchat and Freshworks

Ownchat Reviews

  1. Best platform for whatsapp marketing & sales

    I have used ownchat's whatsapp commerce to sale products through whatsapp easily. Really got outstanding reviews from my customers. Quite amazing product.

    🏁 Competitors: WATI
    👍 Pros:    All in one whatsapp business automation tool|Best whatsapp chatbot|Best whatsapp marketing solution

Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.

Social recommendations and mentions

Based on our record, Freshworks seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ownchat mentions (0)

We have not tracked any mentions of Ownchat yet. Tracking of Ownchat recommendations started around Feb 2023.

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: over 1 year ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 3 years ago

What are some alternatives?

When comparing Ownchat and Freshworks, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gallabox - A single, collaborative conversational workspace, Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members. With the help of our WhatsApp Chatbots, provide your business with the necessary 24x7 customer support.

Drift - A messaging app that helps you grow your business.

AiSensy - Whatsapp Chatbot, CRM & Marketing

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.