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Overcast VS Provana ICAP

Compare Overcast VS Provana ICAP and see what are their differences

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Overcast logo Overcast

Video-first asset management for teams

Provana ICAP logo Provana ICAP

Provana ICAP delivers real-time speech analytics with AI-powered call monitoring software, covering 100% of calls with automated performance and compliance reporting.
  • Overcast Landing page
    Landing page //
    2021-09-18
  • Provana ICAP Landing page
    Landing page //
    2023-03-16

Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring.

ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes.

Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%

Overcast

Website
overcast.fm
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

Provana ICAP

Website
provana.com
Pricing URL
Official Provana ICAP Pricing
$ Details
paid Free Trial
Platforms
Web
Release Date
2011 April
Edit details

Overcast videos

+ Add

Overcast 5.0: The BEST Podcast App for iPhone, Apple Watch, and iPad (App Walkthrough) | Apps

More videos:

  • Review - Is this the best podcast player? Overcast
  • Tutorial - Overcast Deep Dive Tutorial

Provana ICAP videos

+ Add

Provana talks with Alliance Collection Service at the 2021 ACA International Convention & Expo

Category Popularity

0-100% (relative to Overcast and Provana ICAP)

Overcast

Provana ICAP

Podcast Tools
100 100%
Podcast Tools
0% 0
Communication
0 0%
Communication
100% 100
Podcast Hosting
100 100%
Podcast Hosting
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Overcast and Provana ICAP. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Overcast seems to be more popular. It has been mentiond 95 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Overcast mentions (95)

  • Ask HN: What software sparks joy when using?
    In no particular order: Prologue [0] - iOS Audiobook player, used Plex as a media source Overcast [1] - iOS Podcast player CleanShotX [2] - macOS screenshot/video/gif capture with annotation Drafts [3] - iOS/macOS note taking tool Paprika [4] - Cross platform recipe app YNAB [5] - "You Need A Budget" - web/mobile budgeting app 1Password [6] - Cross platform password manager Carrot Weather [7] - iOS weather app... - Source: Hacker News / about 1 month ago
  • The end of Google Podcasts is in June if you're not in the US
    When do people will stop using Google products!? Anyway, https://overcast.fm have been here for a while and no reasons to go anytime soon. - Source: Hacker News / about 2 months ago
  • Vice website is shutting down
    Some interesting insider insights in the last days. https://overcast.fm/+2EPJZOFok. - Source: Hacker News / 3 months ago
  • Prison. Bankruptcy. Suicide. A software glitch ruined sent people to jail
    If you’re interested in knowing more. I just listened to a WSJ podcast about it. https://overcast.fm/+SussgBq-E. - Source: Hacker News / 4 months ago
  • Mexico building rail rival as water shortages drain Panama Canal
    > This is a podcast about engineering disasters and systemic failures, from a leftist perspective, with jokes https://overcast.fm/+b8tG_Unzo. - Source: Hacker News / 4 months ago
View more

Provana ICAP mentions (0)

We have not tracked any mentions of Provana ICAP yet. Tracking of Provana ICAP recommendations started around Dec 2021.

What are some alternatives?

When comparing Overcast and Provana ICAP, you can also consider the following products

Pocket Casts - All the podcasts you know and love. With over 300, 000 unique shows, we've got you covered. Featured, Trending & Most Popular. See what's popular and find new favorites with Pocket Casts Discover. Read more about Pocket Casts.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Podcast Addict - With Podcast Addict, manage all your audio & video Podcasts, Radio on Demand as well as your...

Prodigal - A new category of Lending Intelligence; from borrower interactions

gPodder - gPodder // Media aggregator and podcast client. gPodder is a simple, open source podcast client written in Python using GTK+. In development since 2005 with a proven, mature codebase. The latest version is 3.

Oxus.AI - Your Performance Sidekick

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