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Oracle Field Service Cloud VS Fieldweb

Compare Oracle Field Service Cloud VS Fieldweb and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Oracle Field Service Cloud logo Oracle Field Service Cloud

Oracle Field Service Cloud enables user to customize and optimize Field Operations and extend superior customer service into the field.

Fieldweb logo Fieldweb

Your Field Partner
  • Oracle Field Service Cloud Landing page
    Landing page //
    2023-10-08
  • Fieldweb Landing page
    Landing page //
    2023-02-14

FieldWeb is a Field Service Management application and is a flagship product of Corefield Technologies. It was launched back in September 2015 and is becoming one of the fastest-growing field service management software companies. In a very short span of time FieldWeb have onboarded 10000+ service businesses and 100000+ field workforce from more than 50 industries.

Our users recovered millions in income and expenses in the last year, significantly impacting field service business sector. FieldWeb enables micro, small, and medium business owners to track and manage business operations easily and securely. It offers multiple rich feature sets like Task Scheduling and Technician Dispatching, Annual Maintenance Contract Management, Customer Complaints Management, Quotation and Invoice Management, Inventory Management, Checklist and Services Catalogue Management, User Management, Report Generation, and many more. Today, FieldWeb is becoming a household name in the field service industry. Business Owners and fieldworkers use the app extensively while creating thousands of tasks every day. The high engagement has resulted in more than 37% of revenue growth per year, a 27% decrease in customer churn rate, a 45% increase in productivity of field workers, and around 21 hours saved per week per user.

In short, FieldWeb gives you the chance to reap the rewards of higher productivity and improved business operations with a straightforward and intuitive UI of web and mobile apps.

To know more book a demo: https://bit.ly/3rBp02Y

Oracle Field Service Cloud

Website
oracle.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Fieldweb

Website
thefieldweb.com
Pricing URL
Official Fieldweb Pricing
$ Details
paid Free Trial $4.0 / Monthly (per worker)
Platforms
Android iOS Dashboard
Release Date
2023 March
Edit details

Oracle Field Service Cloud features and specs

  • Real-Time Traffic-Based Routing
    Utilizes real-time traffic data to optimize routes, ensuring that field workers can get to their destinations quickly and efficiently.
  • AI and Machine Learning Integration
    Leverages artificial intelligence and machine learning to predict job durations and optimize scheduling, leading to increased accuracy and efficiency.
  • Enhanced Customer Communication
    Provides tools for better customer communication, such as appointment notifications, reminders, and real-time status updates.
  • Mobile Accessibility
    Field workers can access schedules, job details, and updates via mobile devices, improving their flexibility and productivity in the field.
  • Scalability
    Can scale to meet the needs of both small businesses and large enterprises, accommodating growth and increasing demands efficiently.

Possible disadvantages of Oracle Field Service Cloud

  • Complex Implementation
    The deployment process can be complex and time-consuming, requiring significant effort and resources to set up correctly.
  • High Cost
    Oracle Field Service Cloud can be expensive, especially for smaller businesses or startups, when considering the total cost of ownership.
  • Steep Learning Curve
    Users may find it challenging to familiarize themselves with the system's features and functionalities, necessitating extensive training.
  • Integration Challenges
    Integrating Oracle Field Service Cloud with existing software systems can be difficult, sometimes requiring custom development work.
  • Dependency on Internet Connectivity
    Relies on constant internet connectivity for real-time updates and communication, which can be problematic in areas with poor network coverage.

Fieldweb features and specs

No features have been listed yet.

Analysis of Oracle Field Service Cloud

Overall verdict

  • Oracle Field Service Cloud is a good choice for businesses looking for a comprehensive field service management solution. It is particularly beneficial for medium to large enterprises that require dynamic scheduling and field workforce management capabilities.

Why this product is good

  • Oracle Field Service Cloud is often considered a strong option due to its ability to optimize field operations through advanced scheduling and real-time data capabilities. It enhances productivity, improves customer satisfaction, and provides robust analytics. Its ability to integrate seamlessly with other Oracle products increases its appeal for businesses already within the Oracle ecosystem.

Recommended for

  • Large enterprises seeking advanced field service management solutions
  • Companies already using Oracle products and services
  • Businesses requiring real-time analytics and efficient scheduling
  • Organizations aiming to enhance customer experience through improved field service operations

Oracle Field Service Cloud videos

No Oracle Field Service Cloud videos yet. You could help us improve this page by suggesting one.

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Fieldweb videos

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FieldWeb Demo Video

More videos:

  • Review - "FieldWeb Task Scheduling Feature: Efficiently Manage Your Field Service Business"
  • Review - FieldWeb Customer App: Redefining customer experience
  • Review - Streamline Your Field Service Business with FieldWeb - AMC Management Made Easy!

Category Popularity

0-100% (relative to Oracle Field Service Cloud and Fieldweb)

Oracle Field Service Cloud

Fieldweb

Field Service Management
85 85%
Field Service Management
15% 15
Work Management
100 100%
Work Management
0% 0
CRM Software
0 0%
CRM Software
100% 100
Sales Force Automation
100 100%
Sales Force Automation
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Oracle Field Service Cloud and Fieldweb

Oracle Field Service Cloud Reviews

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Fieldweb Reviews

  1. sakshi
    Best application for field business

    FieldWeb is a Field Service Management application and is a best application for Field business industries

    👍 Pros:    Best customer service|Best features and pricing

What are some alternatives?

When comparing Oracle Field Service Cloud and Fieldweb, you can also consider the following products

mHelpDesk - mHelpDesk is a mobile field service management software.

FSM Grid - Streamline field operations with FSM Grid's Field Service Management Software. Optimize every aspect of your operations seamlessly and efficiently.

Geopointe - Geopointe enables Salesforce users to gain spatial insights via maps and apply geography to business processes.

ServiceMax - ServiceMax Field Service Suite delivers comprehensive mobile capabilities on devices like iPhone/iPad, BlackBerry, Windows Mobile and Android-based smartphones by leveraging location technologies, rich media and social content and instant connectivit

Salesforce Maps - Salesforce Maps is a tool that helps companies in finding nearby customers, maximize their selling time with optimal routes, and focus on their sales territories.

ServiceTitan - #1 Management Software for Home Service Contractors.

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