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OPTAGON VS uContact

Compare OPTAGON VS uContact and see what are their differences

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OPTAGON logo OPTAGON

What's Next?

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • OPTAGON Landing page
    Landing page //
    2021-09-30
  • uContact Landing page
    Landing page //
    2022-08-06

OPTAGON videos

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uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to OPTAGON and uContact)

OPTAGON

uContact

Simulation Software
100 100%
Simulation Software
0% 0
Communication
0 0%
Communication
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OPTAGON and uContact

OPTAGON Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing OPTAGON and uContact, you can also consider the following products

Enertia - Oil and Gas Back Office

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

P2 BOLO - Smart growth depends on making sure all the gears driving your business perfectly mesh.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Orissa CampWare - Efficient and effective. CampWare is North America’s leading software solution for remote lodging facilities, large camp guest and accommodation services.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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