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OpsGenie VS Canny

Compare OpsGenie VS Canny and see what are their differences

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OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams

Canny logo Canny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
  • OpsGenie Landing page
    Landing page //
    2023-07-22
  • Canny Landing page
    Landing page //
    2023-09-14

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

Canny videos

+ Add

How to Collect Customer Feedback Using Canny.io

Category Popularity

0-100% (relative to OpsGenie and Canny)

OpsGenie

Canny

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Incident Management
100 100%
Incident Management
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using OpsGenie and Canny. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpsGenie and Canny

OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

Canny Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.
Source: clickup.com
30+ Customer Feedback Tools comparison
The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.
Source: clearflask.com

Social recommendations and mentions

Based on our record, Canny seems to be more popular. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpsGenie mentions (0)

We have not tracked any mentions of OpsGenie yet. Tracking of OpsGenie recommendations started around Mar 2021.

Canny mentions (41)

  • Affordable product management tool to track OKR and product roadmaps
    This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: 5 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: 5 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: 5 months ago
  • Ask HN: Who is hiring? (November 2023)
    Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / 6 months ago
  • Creating a task from template without selecting the list
    Please don't ask me to raise this on canny.io, this is not a feature request. I just want to know you either already know about it, or you will take this info and create your own task to sort it out. Neither should you ask me for screen images as this is a obvious issue found after a few minutes of playing with the functionality. Source: 8 months ago
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What are some alternatives?

When comparing OpsGenie and Canny, you can also consider the following products

PagerDuty - Cloud based monitoring service

Upvoty - User feedback in 1 simple overview 🔥

VictorOps - We make on-call suck less & help teams to solve problems faster.

Nolt - A fast & beautiful way to collect user feedback

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

productboard - Beautiful and powerful product management.

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