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opsdroid VS ServiceNow

Compare opsdroid VS ServiceNow and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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  2. » Videos
  3. » Reviews
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opsdroid logo opsdroid

An open source chat bot framework written in python.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • opsdroid Landing page
    Landing page //
    2019-06-19
  • ServiceNow Landing page
    Landing page //
    2022-07-12

opsdroid videos

No opsdroid videos yet. You could help us improve this page by suggesting one.

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ServiceNow videos

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User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to opsdroid and ServiceNow)

opsdroid

ServiceNow

Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Chatbots
100 100%
Chatbots
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare opsdroid and ServiceNow

opsdroid Reviews

We have no reviews of opsdroid yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow should be more popular than opsdroid. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

opsdroid mentions (1)

  • Slack/Discord bot for running interactive REPLs and shells from a chat
    Have a look at https://opsdroid.dev/ it has Slack support, you can then bridge Slack/Discord with matterbridge or something to get functionality from both sides. Source: almost 3 years ago

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing opsdroid and ServiceNow, you can also consider the following products

Hubot - Hubot is a standardized way to share scripts between everyone's robots.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Errbot - A Python chatbot with a rich and friendly API and an emphasis on developer productivity

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Cog - Operable - Bringing the power of the command line to chat

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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