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UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.
BugHerd - BugHerd: The Website Feedback Tool for Agencies
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
zipBoard - ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.