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OpenSupports VS BoldDesk

Compare OpenSupports VS BoldDesk and see what are their differences

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OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • OpenSupports Landing page
    Landing page //
    2021-10-22
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

OpenSupports

Website
opensupports.com
Pricing URL
Official OpenSupports Pricing
$ Details
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

OpenSupports features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

OpenSupports videos

+ Add

How To install OpenSupports on CentOS Linux 7.4

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to OpenSupports and BoldDesk)

OpenSupports

BoldDesk

Help Desk
40 40%
Help Desk
60% 60
Customer Support
28 28%
Customer Support
72% 72
Customer Service
100 100%
Customer Service
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using OpenSupports and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenSupports mentions (0)

We have not tracked any mentions of OpenSupports yet. Tracking of OpenSupports recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing OpenSupports and BoldDesk, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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