CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
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This is called open startup.. you can see a list at https://openstartup.tm. - Source: Hacker News / 10 months ago
I don't know about _fully open_, but I think Buffer is an example of a company that shares unusually much. https://buffer.com/resources/revenue-dashboard/ There's some sort of list at https://openstartup.tm/ but I think a lot of companies listed there are open with only select pieces of info. Both of these are about public sharing though. Employee sharing is trickier to know from the outside. Perhaps Valve... - Source: Hacker News / almost 2 years ago
- https://openstartup.tm/ pros: if you're an early adopter, it's nice to know how the service you're investing time in is doing financially. One of the biggest risks of choosing a new/unknown service, as a consumer, is that it will fail/close and you'll have to migrate somewhere else. I think the open company movement has other benefits as well. Behind just financials, but companies sharing their employee... - Source: Hacker News / about 2 years ago
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