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OneInbox.ai VS Dialpad

Compare OneInbox.ai VS Dialpad and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

OneInbox.ai logo OneInbox.ai

Communicate on Cloud

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • OneInbox.ai Landing page
    Landing page //
    2021-05-13

Vibtree is a cloud telephony company offering cloud-based solutions that help businesses manage their customer communication with ease. Our list of products and services include voice and sms. Voice broadcasting, bulk sms, transactional sms, promotional sms, OTP, missed call services, multi-level IVR, toll free number, virtual number, auto dialling, call monitoring, call recording, call analytics and inbound call tracking are some of the widely used services offered by Vibtree.

Our cloud telephony services are designed to enable businesses to set up their sales & support services, onsite or offsite. No extra equipment or infrastructure is needed to get started with our customised cloud-based business communication services & solutions.

  • Dialpad Landing page
    Landing page //
    2023-05-12

OneInbox.ai

Website
oneinbox.ai
Pricing URL
Official OneInbox.ai Pricing
$ Details
freemium $15.99 / Monthly (Based on your customised package)
Platforms
Android Web Browser Cross Platform iOS
Release Date
2015 December
Edit details

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

OneInbox.ai features and specs

  • Bulk SMS
  • Voice Calls
  • IVR
  • Cloud phone
  • Cloud number
  • Call tracking
  • Call Recording
  • Call Monitoring
  • Call Analytics and Reporting

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platform’s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

OneInbox.ai videos

+ Add

Call tracking software

More videos:

  • Review - Winner of India 500 Startup Awards 2020

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to OneInbox.ai and Dialpad)

OneInbox.ai

Dialpad

Communication
4 4%
Communication
96% 96
Enterprise Communication
7 7%
Enterprise Communication
93% 93
VoIP
4 4%
VoIP
96% 96
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OneInbox.ai and Dialpad

OneInbox.ai Reviews

We have no reviews of OneInbox.ai yet.
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Dialpad Reviews

Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com

What are some alternatives?

When comparing OneInbox.ai and Dialpad, you can also consider the following products

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Acefone - Simplify your communication with Acefone hosted phone system and cloud communication services that come with powerful features.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PhoneWagon - Best Call Tracking Software, Call Recording, and Analytics. Optimize your marketing with Call Tracking Metrics for PPC, SEO, and offline ad campaigns.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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