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Ombea Insights VS PAQATO

Compare Ombea Insights VS PAQATO and see what are their differences

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Ombea Insights logo Ombea Insights

Employee Engagement

PAQATO logo PAQATO

The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
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  • PAQATO Landing page
    Landing page //
    2021-10-20

With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

Ombea Insights

Website
insights.ombea.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

PAQATO

Website
paqato.com
Pricing URL
Official PAQATO Pricing
$ Details
paid €349.0 / Monthly
Platforms
Shopify Magento WooCommerce REST API Shopware Oxid Gambio Plentymarkets Prestashop Sage Spryker Versa Commerce Wix Jimdo xt:Commerce Integromat
Release Date
2015 January
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Ombea Insights features and specs

No features have been listed yet.

PAQATO features and specs

  • track & trace page: Create and manage the Track & Trace page for your online shop.
  • Shipping communication: Proactive communication during the parcel journey.
  • Shipment controlling: BI-supported shipment controlling for fewer service requests.
  • Return portal: Fully automated digital returns management for your online shop.

Ombea Insights videos

+ Add

ISE 2020: OMBEA Insights' Express Pods Help Capture Customer Feedback in Public

PAQATO videos

+ Add

Push Communication auf der Paketreise - PAQATO bei the Digital Bash - Marketing Tools

Category Popularity

0-100% (relative to Ombea Insights and PAQATO)

Ombea Insights

PAQATO

Reputation Management
100 100%
Reputation Management
0% 0
eCommerce Tools
0 0%
eCommerce Tools
100% 100
Customer Experience Management
13 13%
Customer Experience Management
87% 87
eCommerce
0 0%
eCommerce
100% 100

User comments

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What are some alternatives?

When comparing Ombea Insights and PAQATO, you can also consider the following products

HappyOrNot - Measuring customer satisfaction via feedback terminals. The terminals consist of four smiley-faced buttons. This information is used by companies to find pinpoints where they are provided suboptimal service and to improve it

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

TRACX - Capture in-the-moment feedback from any location with the next-generation experience management platform

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

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