Software Alternatives, Accelerators & Startups
Register | Login

Olark VS Roby

Compare Olark VS Roby and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Roby logo Roby

Refreshingly simple helpdesk for Slack & Teams users
  • Olark Landing page
    Landing page //
    2023-07-05
  • Roby Landing page
    Landing page //
    2023-10-14

Meet Roby - a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.

Olark

Website
olark.com
Pricing URL
Official Olark Pricing
$ Details
-
Platforms
-
Edit details

Roby

Website
tellroby.com
Pricing URL
Official Roby Pricing
$ Details
freemium $8.0 / Monthly (Friend Plan )
Platforms
Microsoft Teams Slack
Edit details

Olark videos

+ Add

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Roby videos

+ Add

Toar and Roby 'Heavy Duty' Review -- Waxy

More videos:

  • Review - Toar and Roby 'The Original' Review -- My First Indonesian Pomade
  • Review - Toar and Roby 'Executive Slick' Review - Straight Petrolatum

Category Popularity

0-100% (relative to Olark and Roby)

Olark

Roby

Customer Support
90 90%
Customer Support
10% 10
Live Chat
100 100%
Live Chat
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
93 93%
Help Desk
7% 7

User comments

Share your experience with using Olark and Roby. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and Roby

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Roby Reviews

We have no reviews of Roby yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

Roby mentions (0)

We have not tracked any mentions of Roby yet. Tracking of Roby recommendations started around Mar 2021.

What are some alternatives?

When comparing Olark and Roby, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Halp - Slack-first ticketing for internal helpdesk

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Loading...