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Olark VS NMIS

Compare Olark VS NMIS and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

NMIS logo NMIS

NMIS is an IT Infrastructure Network Management platform that allows you to perform multiple functions, including fault, configuration, performance, accounting, Device, and security management.
  • Olark Landing page
    Landing page //
    2023-07-05
  • NMIS Landing page
    Landing page //
    2023-08-24

Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

NMIS videos

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How to use NMIS 9 to Automate your network management

Category Popularity

0-100% (relative to Olark and NMIS)

Olark

NMIS

Customer Support
87 87%
Customer Support
13% 13
Network & Admin
0 0%
Network & Admin
100% 100
Live Chat
100 100%
Live Chat
0% 0
Help Desk
83 83%
Help Desk
17% 17

User comments

Share your experience with using Olark and NMIS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and NMIS

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

NMIS Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: Opmantek Network Management Information System is an open source network management solution for scalable network performance and device status monitoring. NMIS has support for 10,000 vendors and classifies network events based on their business impact. NMIS is included in Opmantek’s NMIS professional bundle, which also includes opCharts for charting performance...
Source: solutionsreview.com

Social recommendations and mentions

NMIS might be a bit more popular than Olark. We know about 1 link to it since March 2021 and only 1 link to Olark. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

NMIS mentions (1)

  • Network Monitoring Tool
    I've been using NMIS for years. The best tool is the one you setup, maintain list of what to be monitored and it emails you when something is wrong. I rarely need to login because I get an email telling me what is wrong and a script that keeps my list of nodes up-to-date. Source: almost 2 years ago

What are some alternatives?

When comparing Olark and NMIS, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

N-able Backup - Backing up your data and data protection has never gotten easier.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SolarWinds Orion Platform - SolarWinds Orion Platform is an infrastructure monitoring and management solution that has been designed to streamline and manage the composite and physically dispersed IT infrastructure.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Cruz Operations Center (CruzOC) - Cruz Operations Center is a platform that offers IT and network operation management tool that helps you automate data center and network operations.

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