Olark VS MirrorFly

Olark Reviews

MirrorFly Reviews

1. Hobbs    

   Working at Clearone | over 3 years ago
   How our remote offices use MirrorFly to remain connected

   We use MirrorFly as our primary inter team communication tool. We have integrated a number of platforms that easily work within the tool as well as with in-platform call features. We have also created channels wherein, we can communicate product or department specific information. Even we have utilized it in a variety of social channels to share music, videos and lately, photos, and ideas.

   🏁 Competitors: CometChat, EnableX.io

   👍 Pros:    Notifications|Great communication

   👎 Cons:    No automatic message
2. Karthick    

   Digital marketer at Pofi Technologies | over 3 years ago
   Good solution

   A Single Solution for all your communication needs

3. Gowtham    

   over 3 years ago
   Great Business Communication Tool

   It has been a great experience using MirrorFly. It is a valuable tool and I really like how we are able to communicate as a team and make it seem as if we are still working together in the office.

   🏁 Competitors: SendBird, Agora.io, PubNub

   👍 Pros:    1:1 chat - ability to have 1:1 conversations with team members. useful when working on a project together. team collaboration - ability to bring a project together and share with a team. group chat - ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues

   👎 Cons:    In my opinion, there is only one area to improve mirrorfly and that's the license models if you guys provide monthly subscription it will be more helpful to afford this solution

Olark mentions (1)

• You don't need live chat on your website

  I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

MirrorFly mentions (0)