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Olark VS HelpHero

Compare Olark VS HelpHero and see what are their differences

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Walls.io is an all-in-one social wall solution that allows you to collect, curate, and display content in an easy-to-customize feed. You can collect content from multiple social media platforms or let your audience post content directly on your wall. featured
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Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

HelpHero logo HelpHero

The onboarding & help experience your users deserve. 🤔👉💡
  • Olark Landing page
    Landing page //
    2023-07-05
  • HelpHero Landing page
    Landing page //
    2023-09-06

Guide your users to success with HelpHero's easy-to-use and affordable software platform. Build interactive tours and walkthroughs to enhance user onboarding and and experience. Boost new feature adoption and user engagement with contextual hints, prompts, announcements and more. No coding or design experience required. Easy editing and customization. Unlimited tours, hotspots, checklists and team members. Visit https://helphero.co/ to learn more about our free 14-day trial.

Olark features and specs

No features have been listed yet.

HelpHero features and specs

  • Easy editing and customization: No coding or design experience required
  • User onboarding checklists: Guide customers through onboarding and increase conversion rates
  • Hotspots: On-demand contextual hints to highlight product features or drive user behaviour
  • Measure and optimize performance: Track conversion rates and identify opportunities for improving user experience
  • Advanced personalization and targeting: Configure content to target specific users
  • Full access: All plans come with advanced features like custom CSS, API access, multi-page tours and more
  • No restrictions: Unlimited tours, hotspots, checklists, team members

Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

HelpHero videos

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HelpHero Demo

Category Popularity

0-100% (relative to Olark and HelpHero)

Olark

HelpHero

Customer Support
97 97%
Customer Support
3% 3
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Live Chat
100 100%
Live Chat
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and HelpHero

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

HelpHero Reviews

We have no reviews of HelpHero yet.
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Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

HelpHero mentions (0)

We have not tracked any mentions of HelpHero yet. Tracking of HelpHero recommendations started around Mar 2021.

What are some alternatives?

When comparing Olark and HelpHero, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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