Software Alternatives & Reviews

Olark VS eXo Platform

Compare Olark VS eXo Platform and see what are their differences

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

eXo Platform logo eXo Platform

Digital workplace solution
  • Olark Landing page
    Landing page //
    2023-07-05
  • eXo Platform Landing page
    Landing page //
    2023-05-06

eXo Platform is an all-in-one digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communication, boost collaboration and manage company knowledge.

To achieve this, eXo Platform offers a rich set of features such as enterprise social networking (people profiles, directory, activity streams, notifications, etc.), corporate or team spaces, document management, content publishing, wikis, calendars, task management, forums, polls, private or team chat, video calls, and search function for quickly finding any information. The platform also helps boost employee engagement through gamification, reward programs, employee recognition tools and more.

Features can be switched on or off according to your needs. You can brand and personalize the interface of the platform, build internal resource centers, news areas, collaborative spaces, communities and tailor each one of them with all the content and apps you need.

The platform is accessible from any web browser. Mobile apps for Android and iOS devices are also available and allow users on the go to be notified about important things through push notifications and access all of the platform’s features.

eXo Platform

$ Details
freemium $5.0 (Professional 5$ / user / month)
Platforms
Browser Windows iOS Android Linux

Olark videos

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

eXo Platform videos

eXo Platform en 2 minutes

Category Popularity

0-100% (relative to Olark and eXo Platform)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Live Chat
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and eXo Platform

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

eXo Platform Reviews

  1. eXo Platform Delivers Outstanding Features with Exceptional Support

    Utilizing eXo has been truly remarkable. The platform encompasses all the essential features for effective collaboration and communication, and the support from the customer success team has been invaluable in facilitating a smooth transition.

  2. Knowledgeable and Collaboration

    exo stands out in enhancing user engagement by cultivating a lively and inclusive community. Utilizing forums, discussion boards, and collaborative projects, users can connect, share insights and mutually learn, fostering a dynamic ecosystem of knowledge and collaboration.

  3. Best place for employee engagement.

    The user-friendly interface makes it easy to navigate, providing a superb experience for all users. In my personal journey with the eXo Platform, I have encountered nothing but extraordinary performance. The platform's revolutionary features not only stand out but also set a completely new standard in tech solutions. Its interface, which is not only user-friendly but also aesthetically pleasing, truly makes working with it a delightful experience. Additionally, the transparent recognition system integrated into the platform elevates the professional experience by fostering a sense of acknowledgement and appreciation. When it comes to functionality, the eXo Platform offers versatility that caters to the diverse needs of professionals across different industries. It is without a doubt an indispensable tool for individuals seeking a comprehensive and dynamic solution to elevate their work efficiency. Thus, my strong recommendation goes out to anyone in search of a cutting-edge platform that seamlessly integrates innovation with practicality.

    🏁 Competitors: Google Meet, Telegram
    👍 Pros:    Easy user interface|Secure and easy to use|Rewards and recognition|Great for collaboration|Employee data management
    👎 Cons:    Absolutely nothing!

50 Best Computer-Based Training Tools
eXo Platform is open-source digital workplace software that includes a number of collaboration, communication, employee reward, and knowledge management features. It gives employees access to a company’s knowledge base that consists of documents. Employees can directly view compliance documents and learning materials in all popular formats online. The platform also has an...

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

eXo Platform mentions (0)

We have not tracked any mentions of eXo Platform yet. Tracking of eXo Platform recommendations started around Mar 2021.

What are some alternatives?

When comparing Olark and eXo Platform, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Communifire - Enterprise Social Collaboration Software

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

DigitalChalk - Online Training Software and Learning Management System (LMS)