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Olark VS Desk

Compare Olark VS Desk and see what are their differences

NeuronWriter
NEURONwriter is an AI-powered tool for writing and optimizing content for SEO. With a user-friendly interface and advanced content editor, it is designed to help you quickly write and optimize high-quality SEO-friendly content. featured
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Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Desk logo Desk

An award-winning & beloved desktop publishing client, exclusively for OS X.
  • Olark Landing page
    Landing page //
    2023-07-05
  • Desk Landing page
    Landing page //
    2023-02-08

Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Desk videos

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The Best Adjustable Standing Desk We Could Find Online - Our Review of the UPLIFT Desk

More videos:

  • Review - Best Desks for Work at Home (2020 - TOP 5) | Best Home Office Desks
  • Review - UPLIFT V2 Commercial Standing Desk Review: An Excellent Work From Home Desk! | Raymond Strazdas

Category Popularity

0-100% (relative to Olark and Desk)

Olark

Desk

Customer Support
93 93%
Customer Support
7% 7
Note Taking
0 0%
Note Taking
100% 100
Live Chat
100 100%
Live Chat
0% 0
Writing Tools
0 0%
Writing Tools
100% 100

User comments

Share your experience with using Olark and Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and Desk

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Desk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Desk also makes sure you have the data you need at hand to help your customers out. As part of the Salesforce family of apps, Desk shows your CRM data alongside tickets if you're a Salesforce user, and it logs support questions back to a contact's profile in your CRM. You can also tap Salesforce's reporting tools in Desk, allowing you to visualize your team's performance and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

Desk mentions (0)

We have not tracked any mentions of Desk yet. Tracking of Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Olark and Desk, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

MarsEdit - MarsEdit is a desktop blog editing application for the Mac. It provides an offline interface to most popular blogging systems. WordPress, Blogger, Tumblr, Movable Type, and many other systems are supported.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BlogDesk - Blogging should be simple, but it gets complicated and time-consuming if you are serious about it.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Open Live Writer - Open Live Writer makes it easy to write, preview, and post to your blog.

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