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Olark VS CronSights

Compare Olark VS CronSights and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

CronSights logo CronSights

CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 
  • Olark Landing page
    Landing page //
    2023-07-05
  • CronSights Landing page
    Landing page //
    2022-01-27

Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

CronSights videos

No CronSights videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Olark and CronSights)

Olark

CronSights

Customer Support
85 85%
Customer Support
15% 15
Live Chat
100 100%
Live Chat
0% 0
CRM
66 66%
CRM
34% 34
Help Desk
78 78%
Help Desk
22% 22

User comments

Share your experience with using Olark and CronSights. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and CronSights

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

CronSights Reviews

We have no reviews of CronSights yet.
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Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

CronSights mentions (0)

We have not tracked any mentions of CronSights yet. Tracking of CronSights recommendations started around Mar 2021.

What are some alternatives?

When comparing Olark and CronSights, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

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