Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders.
The Cloud Contact-Center includes: - Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach. - Ability to share agents between projects, teams, and companies. - Integration of Toll-free, local, and non-geographic SIP numbers. - Handling missed calls with a specialized Callback mode. - An employee motivation system with automatic calculation of bonuses and penalties. - Automated KPI tracking, integrated with speech analytics and evaluation sheets. - Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers. - Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts, and more.
Based on our record, TollFreeForwarding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
One service I've found so far which might fit the bill is tollfreeforwarding.com, as it seems like their pricing ($5/mo. & 5.7c/minute) is very reasonable. The only concern I have here is how unanswered calls are charged. If the number they assign me is already known and gets tons of spam calls, will I be charged for calls I don't pick up? Source: about 2 years ago
Get a number on https://tollfreeforwarding.com and configure IVR rules there. Source: over 2 years ago
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