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OctaChat VS BoldDesk

Compare OctaChat VS BoldDesk and see what are their differences

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OctaChat logo OctaChat

Live Chat Agents providing 24/7 live chat service & support to visitors on your website. Start capturing more leads today with Octachat's expert chat agents

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • OctaChat Landing page
    Landing page //
    2019-12-27
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

OctaChat

Website
octachat.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

OctaChat features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

OctaChat videos

No OctaChat videos yet. You could help us improve this page by suggesting one.

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BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to OctaChat and BoldDesk)

OctaChat

BoldDesk

Help Desk
16 16%
Help Desk
84% 84
Customer Support
0 0%
Customer Support
100% 100
Online Services
100 100%
Online Services
0% 0
Customer Support Outsourcing
100 100%
Customer Support Outsourcing
0% 0

User comments

Share your experience with using OctaChat and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OctaChat mentions (0)

We have not tracked any mentions of OctaChat yet. Tracking of OctaChat recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing OctaChat and BoldDesk, you can also consider the following products

HelpSquad - Highly Vetted, Highly Trained chat support and conversion specialists

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DeskMoz - DeskMoz Provides 24x7 Live Chat Agents for Your Website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helpware - Amazing Customer Experiences. Together.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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