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ObserveIT VS ConnectWise Automate

Compare ObserveIT VS ConnectWise Automate and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ObserveIT logo ObserveIT

ObserveIT insider threat detection & user behavior analytics enables companies to mitigate the risk of insider threats.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • ObserveIT Landing page
    Landing page //
    2022-06-24
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

ObserveIT features and specs

  • Comprehensive Insider Threat Detection
    ObserveIT provides an extensive set of tools for monitoring and analyzing user behavior to detect insider threats, with detailed session recording and alerting mechanisms.
  • User Activity Monitoring
    The platform offers in-depth activity monitoring that helps organizations track user actions on various endpoints and applications, ensuring better oversight and security compliance.
  • Policy Enforcement
    ObserveIT allows organizations to implement and enforce security policies effectively, helping them mitigate risks and adhere to compliance regulations through real-time policy violation alerts.
  • Detailed Forensic Data
    Provides comprehensive forensic capabilities by recording user sessions, which can be reviewed to understand the context of any suspicious or malicious activities.
  • Strong Integration Capabilities
    Easily integrates with a variety of existing security tools and solutions, enhancing the overall security infrastructure without significant disruption.

Possible disadvantages of ObserveIT

  • Potential Privacy Concerns
    Detailed monitoring and recording of user activity may raise privacy issues or concerns among employees regarding their data privacy and how the information is used.
  • Resource Intensive
    Deploying ObserveIT might require significant system resources and could potentially slow down system performance, particularly on older hardware.
  • Complex Configuration
    Setting up and fine-tuning the system to meet specific organizational needs can be complex and time-consuming, requiring skilled personnel.
  • High Cost
    The licensing and implementation costs of ObserveIT can be high, especially for smaller organizations with limited budgets.
  • Overabundance of Data
    The system can generate a large amount of data, which may overwhelm teams if not managed properly, requiring efficient data management strategies.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

ObserveIT videos

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ConnectWise Automate videos

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Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to ObserveIT and ConnectWise Automate)

ObserveIT

ConnectWise Automate

Monitoring Tools
16 16%
Monitoring Tools
84% 84
GDPR Compliance
100 100%
GDPR Compliance
0% 0
IT Management
0 0%
IT Management
100% 100
GDPR
100 100%
GDPR
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ObserveIT and ConnectWise Automate

ObserveIT Reviews

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ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing ObserveIT and ConnectWise Automate, you can also consider the following products

Axcient - Axcient is a cloud platform that eliminates data loss, keeps apps up and running, and ensures a non-failing IT infrastructure.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Cavirin - Cavirin provides security management across physical, public, and hybrid clouds, supporting AWS, Microsoft Azure, Google Cloud Platform, VMware, KVM, and Docker.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

DeviceLock DLP - DeviceLock provides DLP solutions protecting organizations from data leak threats.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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