Software Alternatives & Reviews

Novocall VS BoldDesk

Compare Novocall VS BoldDesk and see what are their differences

Novocall logo Novocall

Novocall converts web visitors into sales calls in seconds.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Novocall Landing page
    Landing page //
    2023-02-20

Novocall is an international callback software to help you capture and distribute qualified sales call leads for inside sales and sales teams.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Novocall

$ Details
paid Free Trial $39.0 / Monthly ("40 Successful Calls", "Up to 2 Call Reps", "1 Website")
Platforms
Browser
Release Date
2015 January

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Novocall features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Novocall videos

Novocall Review on AppSumo

More videos:

  • Review - Turn Your Website Into Hotline Bling With Novocall (Onboarding and Review)
  • Review - Intro to Novocall in 60 seconds

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Novocall and BoldDesk)
CRM
71 71%
29% 29
Customer Support
15 15%
85% 85
Lead Generation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Novocall and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Novocall mentions (0)

We have not tracked any mentions of Novocall yet. Tracking of Novocall recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Novocall and BoldDesk, you can also consider the following products

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Inbound Rocket - Converts visitors into leads, subscribers & customers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!