There is a way you could use a few tools (eg. nextup.ai / clearfeed.ai, etc.), to auto-create a ticket for every request from employees on a slack channel. You could further opt-in to route replies from ticketing system to the slack thread, and let your support team work from the support software, while your employees get replies from slack. Source: almost 2 years ago

I feel I should mention that I'm blind, so my dreams can get pretty weird from what I've heard. I don't see in them, sadly, if you wanted to know, and I'm using what simplifies to the classic computer voice to type this. Specifically, [nvda](https://nvaccess.org). Source: 6 months ago

Last thing; since it gets asked a lot, I type and go on my computer with [nvda](https://nvaccess.org). Just thought I would add it here because I don't feel like answering this one again hahaha. Source: 6 months ago

I found a bug though with screen reader support and the numbering of items in playlists with foobar2000 on Windows. I'm blind, and using NVDA on my PC to access foobar2000. You can read more about NVDA here. https://nvaccess.org. Source: about 1 year ago

Window Eyes... Now that's a blast from the past! I use (and contribute code to) NVDA. The Pi KVM looks interesting! Source: about 1 year ago

Yes, I use a screen reader and also make code contributions to it! Source: about 1 year ago