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Next IT VS Helpshift

Compare Next IT VS Helpshift and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Next IT logo Next IT

Next IT is a virtual assistant that help companies deliver the perfect online customer experience.

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.
  • Next IT Landing page
    Landing page //
    2021-09-30
  • Helpshift Landing page
    Landing page //
    2023-10-16

Next IT videos

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Helpshift videos

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Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Category Popularity

0-100% (relative to Next IT and Helpshift)

Next IT

Helpshift

Customer Support
17 17%
Customer Support
83% 83
CRM
30 30%
CRM
70% 70
Help Desk
0 0%
Help Desk
100% 100
Live Chat
100 100%
Live Chat
0% 0

User comments

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What are some alternatives?

When comparing Next IT and Helpshift, you can also consider the following products

Zendesk Answer Bot - Chatbots

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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