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NewRelic VS BMC Helix Discovery

Compare NewRelic VS BMC Helix Discovery and see what are their differences

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NewRelic logo NewRelic

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

BMC Helix Discovery logo BMC Helix Discovery

BMC Discovery for Multi-Cloud automates asset discovery and application dependency mapping to build a holistic view of all your data center assets, multi-cloud services, and their relationships.
  • NewRelic Landing page
    Landing page //
    2023-10-05
  • BMC Helix Discovery Landing page
    Landing page //
    2023-09-14

NewRelic features and specs

  • Comprehensive Monitoring
    New Relic provides a wide range of monitoring capabilities including application performance, infrastructure, and real user monitoring, offering a holistic view of your system's health.
  • Real-Time Data
    New Relic offers real-time analytics and insights, enabling quick identification and resolution of issues as they occur.
  • Advanced Alerting
    New Relic's advanced alerting system allows you to set customizable thresholds and get notified through various channels, helping to proactively manage potential issues.
  • User-Friendly Interface
    The platform features an intuitive, user-friendly interface that makes it easy to navigate and visualize data, even for less experienced users.
  • Integration Capabilities
    New Relic integrates seamlessly with many other tools and platforms, making it easy to incorporate into existing workflows.
  • Scalability
    Whether you have a small startup or a large enterprise, New Relic scales easily with your growing needs.
  • Comprehensive Documentation and Support
    New Relic offers extensive documentation and a variety of support options including forums, customer support, and a vibrant community.

Possible disadvantages of NewRelic

  • Cost
    New Relic can be expensive, especially for smaller businesses or startups that may not have a large budget for monitoring tools.
  • Complexity
    While New Relic offers a lot of features, it can also be complex to set up and configure, requiring significant time and expertise.
  • Performance Impact
    In some cases, the agents and monitoring tools can add overhead to the monitored systems, potentially affecting performance.
  • Data Storage Limits
    Lower-tier plans come with limits on data retention and storage, which may not be sufficient for some businesses with high data requirements.
  • Steep Learning Curve
    The breadth of features and capabilities can result in a steep learning curve for new users, making it challenging to fully leverage the platform's potential quickly.

BMC Helix Discovery features and specs

  • Comprehensive Asset Discovery
    BMC Helix Discovery provides in-depth scanning and identification of assets across on-premises, cloud, and hybrid environments, which helps in maintaining an accurate IT asset inventory.
  • Automated Dependency Mapping
    The tool automatically maps application dependencies and relationships, helping IT teams understand the impact of changes and manage their environments more effectively.
  • Cloud and Hybrid Environment Support
    BMC Helix Discovery supports both cloud and hybrid environments, providing flexibility and scalability in asset management for modern IT infrastructures.
  • Improved IT Security and Compliance
    By having a clear visibility of assets and configurations, organizations can enhance their security posture and ensure compliance with industry standards.
  • Integration Capabilities
    The solution offers robust integration capabilities with other IT service management and operations management tools, allowing for streamlined workflows and data consistency.

Possible disadvantages of BMC Helix Discovery

  • Complex Initial Setup
    The initial setup and configuration of BMC Helix Discovery can be complex and time-consuming, requiring skilled personnel to implement correctly.
  • Cost
    The solution can be expensive, especially for small and medium-sized enterprises, making it a significant investment for some organizations.
  • Resource Intensive
    Running extensive discovery and dependency mapping processes can be resource intensive, potentially impacting performance if not managed properly.
  • Learning Curve
    There is a learning curve associated with fully leveraging the capabilities of BMC Helix Discovery, which can necessitate additional training for IT staff.
  • Limited Offline Support
    BMC Helix Discovery typically requires connectivity to function optimally, which may present challenges in environments with limited internet access.

Analysis of NewRelic

Overall verdict

  • Overall, NewRelic is regarded as a reliable and feature-rich APM solution. Its intuitive user interface, robust monitoring capabilities, and scalability generally receive positive feedback from users. However, it is essential to consider pricing and specific needs, as some users find it expensive compared to other solutions.

Why this product is good

  • NewRelic is considered a good choice for application performance monitoring (APM) because it offers comprehensive monitoring capabilities, real-time insights, and detailed analytics. It supports a wide range of programming languages and platforms, and features like distributed tracing, error analytics, and infrastructure monitoring make it a versatile tool for ensuring application reliability and performance.

Recommended for

  • Development teams needing real-time application performance insights
  • Organizations looking to monitor complex distributed applications
  • Businesses that require comprehensive monitoring across different technology stacks
  • Teams focusing on optimizing application availability and performance

NewRelic videos

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BMC Helix Discovery videos

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Webinar: BMC Discovery Outpost Best Practice

More videos:

  • Review - Webinar - Using BMC Helix Discovery to understand your organisation's heterogeneous IT ecosystems
  • Review - BMC Discovery: Webinar - Discovery Administration Best Practices

Category Popularity

0-100% (relative to NewRelic and BMC Helix Discovery)

NewRelic

BMC Helix Discovery

Monitoring Tools
97 97%
Monitoring Tools
3% 3
Performance Monitoring
100 100%
Performance Monitoring
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Log Management
100 100%
Log Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NewRelic and BMC Helix Discovery

NewRelic Reviews

New Relic vs. Scout: Which Is The Right APM For You?
The top portion of the page is similar between New Relic and Scout: a breakdown of time spent by category (ex: Ruby, Database, External HTTP services, etc) over time. You can view data across similar timeframes in both Scout and New Relic (New Relic offers three months of data in their Pro package and Scout can do the same in their custom plans).
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
Source: www.ittsystems.com
10 Best Application Monitoring Tools for all Platforms
The NewRelic is a one of the best application performance management and monitoring software that gives you a deep analysis to the app stack. New Relic offers a real-time status checking of the app’s availability. It also gives email alerts and real-time notification.
Source: www.technig.com
Best DataDog Alternatives, Replacements & Competitors for Application & Log Monitoring
New Relic is an application/infrastructure performance management software designed for DevOps. The basic platform gives you real-time insights on the full stack of your cloud apps and infrastructure. New Relic can keep track of your apps whether is on-premises, on the cloud, or in hybrid environments.
Source: www.pcwdld.com
Top 15 Website Monitoring Tools
New Relic is very well known in the performance and developer community for providing a lot of different features and has been around since 2008. New Relic gives you deep performance analytics for every part of your software environment. You can easily view and analyze massive amounts of data, and gain actionable insights in real time. They do provide uptime alerts and...
Source: www.keycdn.com

BMC Helix Discovery Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
BMC Helix Discovery is a cloud-based ITAM software that offers comprehensive asset discovery and inventory, hardware and software tracking, and license management capabilities. Its automated discovery capabilities enable organizations to quickly and easily discover all devices and applications on their network, while its advanced analytics and reporting features provide...
Source: infraon.io
11 NetBox Alternatives
BMC Helix Discovery is an application that provides its services online and after integrating it with your files and system, it can find you all the assets automatically and their relationships to other files. It is hundred percent accurate in its functions and helps users to do an audit without taking hundreds of screenshots of their files and wasting time searching the...
Source: www.justalternativeto.com

Social recommendations and mentions

Based on our record, NewRelic seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NewRelic mentions (101)

View more

BMC Helix Discovery mentions (0)

We have not tracked any mentions of BMC Helix Discovery yet. Tracking of BMC Helix Discovery recommendations started around Mar 2021.

What are some alternatives?

When comparing NewRelic and BMC Helix Discovery, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Zabbix - Track, record, alert and visualize performance and availability of IT resources

SummitAI IT Management Suite - SummitAI IT Management Suite enables businesses to offer unmatched and superior Customer Experience.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Red Hat Ansible - Red Hat Ansible Automation Platform comes as an extensive foundation for operating and building automation across an organization.

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