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Spiceworks Help Desk - Help desk software features that work for IT
Cisco Network Assistant - Cisco Network Assistant simplifies wired and wireless network management, and provides critical product information using Cisco Active Advisor.
Spiceworks - Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free
Technitium MAC Address Changer - Technitium MAC Address Changer (TMAC) is a freeware utility to instantly change or spoof MAC Address of any network card (NIC).
Paessler PRTG - An advanced network monitoring solution to monitor network up/downtime, traffic and usage.
Axence netTools - Axence netTools is completely free of charge, both for home and commercial use – all you have to do is to register. A tool for professionals – and others.